Refund policy
Return & Refund Policy
We offer a 30-day return policy from the date you receive your order.
To be eligible for a return:
- Items must be unused and in the same condition that you received them
- Items must be in the original packaging
To start a return, please contact us at:
support@flagoutfit.com
Refunds:
Once we receive and inspect your return, we will notify you about the approval of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days.
Exchanges:
We only replace items if they are defective or damaged.
Non-Returnable Items
Custom-made and personalized products may not be eligible for return unless they arrive damaged, defective, or incorrect.
Questions
If you have any questions about our return policy, please contact us at:
support@flagoutfit.com